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Frequently Asked Questions

For Job Seekers

If I register on Veteransjoblink.com, will my identity remain confidential?  Yes.  Your registration information is only used internally and is not shared, sold, or released to anyone outside of 5 Star Recruitment Inc.

 How current are the jobs on Veteransjoblink.com? To help insure that all jobs offered on Veteransjoblink.com represent only current opportunities, every posted job expires automatically thirty (30) days from the date it was posted and is then no longer viewable by job seekers. Recruiters and employers are given the opportunity to reactivate their job postings for additional 30-day periods, if needed.

 How do I update my e-mail address or change my password? After logging in to the Site, click the "My Account" link near the top of each page.  Within “My Profile”, you can make any membership profile changes. Your requested changes take effect immediately.

What if I forget my password? Click the “Sign In” link.  Then click the “Forgot Your Password?” link that appears below the log-in form. After you have followed the instructions, we will email you with a link you can use to change your password.

Can I change my Username?  The Username is the system’s primary electronic identifier and therefore cannot be changed.  If you forget it, you can email us from the Primary Contact Person’s email address and request that we send you the Username.  Upon receipt of your email, we will call you back to discuss your options.

How do I change or stop the Job Alert e-mail notifications? Veteransjoblink.com sends out a periodic Job Alert e-mail notifications.  By default this option is turned on when you become a Member. To stop receiving these Job Alert e-mail messages, simply log on to Veteransjoblink.com, click the "My Account" link near the top of each page, then click the “Job Alerts” link.  There you can edit or disable your Job Alerts.

How can I find out when my Veteransjoblink.com membership will expire? After logging in, click the "My Account" link near the top of each page, then click the “Billing History” link. Your membership expiration date is shown in this section.

Does Veteransjoblink.com automatically renew my membership when it expires? No. Veteransjoblink.com does not automatically renew memberships. We very much want your repeat business but that decision is yours as to whether or not we have earned your continued patronage.  When your account expires, we will send you an account expiration email.  Upon receipt of this email, you may log on to Veteransjoblink.com and go to “My Account / Renew Subscription” to renew your subscription.

Can I post my resume on Veteransjoblink.com so that potential employers can find me? Yes we do offer resume posting.  This service is offered at no charge and is strictly optional.  You are even able to upload multiple resumes.

How do I post my resume?  Once you have logged into the system, click on “Post Resumes” at the top of the page.  Here you will simply follow the instructions.  Tips:  1. Uploaded files such as your MSWord resume file are not searchable by potential employers or recruiters so if you want them to find you based on keywords, be sure to fill out the form on the site.  2. You must complete the resume posting process within 15 minutes or you will be timed out of the database and will have to log in again.

How soon is my resume visible on the Site after I post it? Immediately. Veteransjoblink.com is a real time database so that when you post or renew your resume it is instantly viewable on the site by potential employers.

How long will my resume remain posted? All resume postings expire automatically 180 days from the date posted, but you may easily renew a resume posting for an additional 180 day period if needed. If you would like for us to notify you via email when you posting expires, you can go to “My Account”, click on “My Notifications”, and check the box that says “Notify on Listing Expiration.” If your posting expires, you may easily go to “My Account / My Resumes” and renew the resume posting for an additional 180 day period.

Can I renew a resume posting after it has expired? Yes – here is how the process works:  After your resume has been posted for 180 days, we will automatically deactivate it and send you an email notification.  You will be able to go to “My Account” and view, edit, or reactivate your expired resume for at least 30 days after it has expired.  After 30 days of your resume being inactive, we have the option to delete it from our database.  This expiration / renewal process insures that the thousands of employers who rely on Veteransjoblink.com will view only current resumes from qualified job seekers.

How do I edit a resume posting I have already posted? Click the "My Account" menu button and go to “My Resumes” to view your current resume.  Then select "Edit" and make your changes.  Then click the "Save" button to save your changes, which take effect immediately.

Can I remain confidential when posting my resume on Veteransjoblink.com? Yes, you have full control over the level of confidentiality you wish to maintain when you post your resume. When you go to the “Post Resumes” page, some of the fields will be pre-filled for your convenience.  You have the ability to delete or change the information in these fields and can thereby control your level of confidentiality.  Every resume posted on Veteransjoblink.com must, at a minimum, display a valid e-mail address for employers to use to contact you.

 

For Recruiters & Employers

Can I remain confidential when posting my jobs? Yes, you have full control over the level of confidentiality you wish to maintain when you post your jobs.  When you go to the “Post Jobs” page, many of the fields will be pre-filled for your convenience.  You have the ability to delete or change the information in these fields and can thereby control your level of confidentiality.

 How current are the resumes on Veteransjoblink.com? To help insure that all resumes posted on Veteransjoblink.com are up to date, every posted resume expires automatically 180 days from the date it was posted and is then no longer viewable by employers or recruiters. Job seekers are given the opportunity to renew their resume posting for an additional 180 day period, if needed.

 How do I update my e-mail address or change my password? After logging in to the Site, click the "My Account" link near the top of each page.  Within “Company Profile”, you can make any membership profile changes. Your requested changes take effect immediately.

 What if I forget my password? Click the “Sign In” link.  Then click the “Forgot Your Password?” link that appears below the log-in form. After you have followed the instructions, we will email you with a link you can use to change your password.

Can I change my Username? The Username is the system’s primary electronic identifier and therefore cannot be changed.  If you forget it, you can email us from the Primary Contact Person’s email address and request that we send you the Username.  Upon receipt of your email, we will call you back to discuss your options.

How can I find out when my Veteransjoblink.com membership will expire? After logging in, click the "My Account" link near the top of each page, then click the “Billing History” link. Your membership expiration date is shown in this section.

 Does Veteransjoblink.com automatically renew my membership when it expires? No. Veteransjoblink.com does not automatically renew memberships. We very much want your repeat business but that decision is yours as to whether or not we have earned your continued patronage.  When you account expires, we will send you an account expiration email.  Upon receipt of this email, you may log on to Veteransjoblink.com and go to “My Account/Renew Subscription” to renew your subscription.

Is there a limit to the number of jobs I may post as a recruiter/employer? Employers may post an unlimited number of jobs as long as each position represents a legitimate, current job opening. Posting jobs that do not exist will result in the immediate cancellation of your membership.  Veteransjoblink.com reserves the right to delete any job posting that we determine does not fit the ethical guidelines of this Website or that does not contain a valid e-mail address or Website link.

How do I post my jobs?  Once you have logged into the system, click on “Post Jobs” at the top of the page.  Here you will simply follow the instructions.  You must complete the job posting process within 15 minutes or you will be timed out of the database and will have to log in again.

 How soon is a job visible on the Site after I post it? Immediately. Veteransjoblink.com is a real time database so that when you post or renew a job it is instantly viewable on the Site by job seekers until it expires.

 How long will my jobs remain posted? All job postings expire automatically 30 days from the date posted, but you may easily renew a job posting for an additional 30 day period if needed. If you would like for us to notify you via email when you postings expire, you can go to “My Account”, click on “Auto Notifications”, and check the box that says “Notify on Listing Expiration.” If your posting expires, you may easily go to “My Account / List of All Jobs” and renew the job posting for an additional 30 day period.

Can I renew a job posting after it has expired? Yes – here is how the process works:  After your job has been posted for 30 days, we will automatically deactivate it and send you an email notification.  You will be able to go to “My Account/List of All Jobs” and view, edit, or reactivate your expired job for at least 30 days after it has expired.  After 30 days of your job being inactive, we have the option to delete it from our database.  This expiration/renewal process insures that the thousands of job seekers who rely on Veteransjoblink.com will view only current jobs from qualified job seekers.

How do I edit a job I have already posted? Click the "My Account" menu button and go to “List of All Jobs” to view your current jobs list  and then select "Edit" next to the specific job you want to update. Make your changes and click the "Save" button to save your changes, which take effect immediately.

How do I duplicate a job I have already posted? Many times a recruiter or employer will have the same position available in different locations around the country (ten new sales jobs in ten different cities for example). With the duplication feature (“clone”), you can post all of your identical positions in just minutes and they will each show up in the appropriate geographic locations when Candidates search the Veteransjoblink.com job database. Click the "My Account" menu button and then go to “List of All Jobs.” There, you will be able to view a list of your current jobs.  Then, select the "Copy" or “Clone” link that is under the job title of the job you wish to recreate. A duplicate job form will be displayed.  Just change whatever information you wish to make different in your new job posting (for instance, change the City and State).  Then click the "Save" button to save your new posting. Repeat as many times as needed for each location.

How do I remove a job from view of Job Seekers? You should use the Activate / Deactivate feature within “My Account/List of All Jobs” when you want to remove a job from Candidates’ view before the job automatically expires.  The job will remain on your Job List for at least 30 days.  During that time, if you want the job to reappear in view of Job Seekers, go back into “My Account” and click on “Activate”.

How do I delete a job I have already posted? Click the "My Account" menu button and go to “List of All Jobs” to view your current jobs list and then select "Delete" next to the specific job you want to eliminate.

 

Further FAQ


Q: What is 5 Star Recruitment’s goals?

A: At 5 Star Recruitment, we are excited to help companies unite with excellent Military candidates that have proven to be the “best of the best”. 5 Star Recruitment offers you the most comprehensive and cost-effective way to reach and influence this valuable market. Whether you want to hire new professionals or market your educational programs, 5 Star Recruitment delivers your message with “military-friendly” flair. Through years of our company’s personnel’s dedication and customer satisfaction, 5 Star Recruitment has come up with a formula that works! 5 Star Recruitment helps connect candidates with different career options through first class job listings and extensive company profiles. 5 Star Recruitment offers a personalized service, complete ad design and worldwide exposure. This means more value and visibility, which means that your ad will be favorably received with the high quality response you deserve. 5 Star Recruitment goes a step further than other website advertising companies. At 5 Star Recruitment we have a complete marketing department, the Veteran’s Job Link, that actually gets on the phone and makes calls and contacts Transition Officers, Career Guidance Counselors, Veteran’s Associations, Military Medical Institutions and much more, on our client’s behalf. Although anyone, stateside or abroad, can view the website and the companies that are recruiting, we don’t solely rely on that aspect for your results. That is why 5 Star Recruitment is so pro-active in doing the leg work for you. We are the next best thing to “Professional Recruiters / Headhunters” without the exorbitant cost.

Q: Who should advertise with 5 Star Recruitment?

A: Everyone that is eager to reach exceptional, disciplined candidates should advertise with 5 Star Recruitment, which is the Veteran’s Job Link. All Company, Facility and Hospital Recruiters should be aware that every year there are approximately 300,000 to 350,000* candidates separating out of the Military and seeking their new careers. Every day you are reaching a new audience of talented applicants and their experience surpasses the general population of applicants out there. Their abilities are derived from the experience they’ve received and nurtured as team players, while serving our country. Since leadership skills are one of the great assets of the Military personnel that have completed their tour of duty, you can also reach a number of people wanting to start their own franchise business.  All Service and Retail Products Companies should be ready and willing to “brand” their name to this new group of buyers. These new consumers will be purchasing everything from food, clothing, homes and cars, to services such as relocation movers, insurances, banking, travel, dining and entertainment. Since the G.I. Bill allows for education benefits, Schools and Institutions of Higher Learning should also be focusing their direction this way as well.

Q: Why do companies benefit from being noted as “military-friendly”?

A: Ex-Military personnel want to work for Military-friendly companies that have a mutual sense of respect. Knowing that the company they work for understands and appreciates the commitment and sacrifice they have provided to our country for our freedom means a lot to them. They will tell their comrades about these companies that are interested to capture this audience of Military Personnel. In this economy it is crucial to employ the “best of the best”.

Q: Why hire Military Candidates?

A: Every year there are approximately 350,000* candidates separating out of the Military and seeking their new careers, along with their spouses and families. And now, with a definite date for drawback of troops in the Iraq/Afghanistan War, we can surely expect a much greater pool of candidates who will be needing employment in the coming years. Your company needs the talents, diversity and job skills these people possess. They are responsible, hard workers that will take their position with your company seriously. Even though most are still young enough to be molded to your company’s needs, they are mature, accomplished adults. They know how to obtain goals with follow through efforts. They have high levels of military training in multifaceted areas through vigorous instruction. They have completed their training with high marks of achievement. They are extremely physically fit, enduring constant rigorous maneuvers. Most of the Veterans will be returning to the workforce with Security Clearances, some with Top Secret Security Clearances. The Government pays for most interviewing and relocation costs for those that qualify. This is a great benefit to employers that will not have to incur this expense.

Q: How does 5 Star Recruitment compare to other sources out there?

A: Other Print and Online Sources produce sub-par results with short-term benefits, passive job seekers, high numbers of unqualified responses, significantly higher cost per hire, relocation costs incurred by employer and short shelf life. As one of thousands of advertisers, your ad gets lost in the shuffle. We do not “collect” resumes that are outdated and pass them around to our client companies. It is very time-consuming for employers to be pulling resumes off a website and trying to contact those people when they are outdated. When they do reach the applicant, they find out that a job has already been secured, or they are not interested in that company / job / location, etc. That is precisely why at 5 Star Recruitment, we have the prospective candidate respond directly to you. This way you know that there is truly an interest there and you don’t waste your time searching them out. According to the instructions in your ad, is how they will respond, whether it be by phone, fax, e-mail, mail or applying on line.

Q: What Services are available to Military Personnel when transitioning out?

A: There are several programs that are required for those transitioning out. TAP (Transition Assistant Program) and ACAP (Army Career Alumni Program) serve as a guide with classroom lectures and activities that assist and instruct on resume writing, interview attire and course of action to be taken in seeking their new careers. The resources obtained through the TAP/ACAP are quite helpful in steering them in the right direction. Because of the TAP & ACAP personnel’s direct involvement, we pride ourselves on helping them present the opportunities of the Military-friendly companies we work with to the potential applicants. 5 Star Recruitment is always making contact and updating their records with the Transition Officers and Guidance Counselors and we know how important this relationship is to our continued service. TAP/ACAP managers receive weekly updates and changes from 5 Star Recruitment so they are always ready to present the latest information.

VETS (Veterans Employment & Training Service) is a training and funding federally run program with offices nationwide. VETS Local Veteran Employment Representatives (LVERs) and Disabled Veteran Outreach Program Representatives (DVOPs) offices work with the employment and educational requirements of those currently transitioning out as well as those that have already exited. Electronic job postings from 5 Star Recruitment are distributed weekly to all the VETS employment offices nationwide.

*Sources and statistics above include information found at the Department of Defense website, www.dodtransportal.org, as well as the Department of Labor’s website, www.dol.gov.

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